I. SCOPE OF APPLICATION

(this information was original written in our Webshop Language German and was translate. subject to sentence structure, spelling, and translation errors)

  1. Dantendorfer GmbH operates an online shop at www.dantendorfer.at. The following General Terms and Conditions (hereinafter "GTC") apply to all orders placed through this website.

  2. Deviating GTC of the purchaser will not be recognized unless we have expressly granted written consent to their application.

  3. The following GTC apply without distinction, whether the purchaser is a consumer or a business entity.

II. IMPORTANT NOTES

  1. The goods offered on the website are presented in the form of digital photographs. Deviations between the representation and reality may occur due to technical reasons and do not constitute a defect in the ordered goods.

  2. We would like to inform you that the products presented on our website may no longer be available or in stock at the time of viewing the homepage. Furthermore, price changes on our website may not have been updated yet.

III. CONCLUSION OF CONTRACT

  1. The presentation of goods on our website does not constitute a binding offer. By placing an order, you place the selected products in the "shopping bag" or complete the order form provided on our website. By submitting the order to us, you make an offer to conclude a contract. The conclusion of the contract itself takes place when our company accepts this offer.

  2. Acceptance of the contract occurs by sending an order confirmation to the email address provided in the order form, and receipt of this declaration in the associated email account, or at the latest, by delivery of the ordered goods. We reserve the right to accept or reject contract offers within 5 days after receiving the offer. The acceptance of the order can also be made within 5 days by sending an order confirmation by mail or directly by sending the ordered goods.

  3. It may happen that a supplier does not supply us with the goods ordered by you or that the goods ordered by you are no longer available. In such a case, we are entitled to withdraw from the contract. If we have to exercise this right of withdrawal, we will inform you immediately. If the purchase price has already been paid, we will promptly refund it.

If your data (email address, address, phone number, etc.) change, please notify us in a timely manner. If we have not been informed of the corresponding changes, valid statements from us can be made to the last known address, email address, phone number, etc. Furthermore, the delivery of the goods can be made satisfactorily to the last known address.

IV. PURCHASE PRICE

  1. The purchase price agreed for the ordered goods is the one indicated on our website. The prices provided by us include the applicable VAT in Austria but exclude shipping costs, any customs duties, etc.

  2. Special offers are subject to availability. There is no entitlement to the continuation of promotional offers. Special offers are valid as long as supplies last.

V. PAYMENT

  1. Payment by credit card:

You enter your credit card information on our website. The data you enter will be encrypted and sent to the respective credit card institution. Our technology ensures the correctness and security of the transaction. The credit card account will be charged upon shipment of the goods.

Our company uses security software that meets the latest technological standards. We use encryption methods to protect your credit card information during transmission, preventing unauthorized individuals from reading your data during internet transmission.

We accept the following credit cards: Visa, Eurocard (Mastercard), and American Express. Please note that any foreign bank charges are your responsibility.

Credits from returns of goods will be refunded to the specified credit card.

  1. Payment via PayPal:

We offer the option to pay via PayPal; for further information, please refer to www.paypal.com.

VI. DELIVERY AND SHIPPING

  1. We will deliver the goods ordered by you within 5 working days. If partial deliveries are necessary for faster processing, there will be no additional costs for you.

  2. Our goods are shipped with logoix.com. Further information can be found at www.logoix.com. You have the option to track the order or package via the provided homepage. The General Terms and Conditions of www.logoix.com are additionally applicable and can be found at www.logoix.com.

  3. Please refer to Shipping for a list of countries we deliver to. If your country of residence is not listed, please contact us in writing at web@dantendorfer.at.

  4. In general, we cannot deliver to PO box addresses. Unless otherwise agreed, the delivery will be made to the delivery address you provided when placing the order.

  5. The shipping costs are not included in the purchase price. For shipping costs, please refer to the listing under Shipping.

  6. In addition to the purchase price, we will charge the costs for door-to-door transport, insurance of the goods, and any costs for accompanying documents. Any applicable import value-added tax and customs duties will be invoiced directly by logoix.com. Customs duties will be collected separately by the customs office.

  7. If you wish for a special type of shipping (e.g., express delivery), please contact us at web@dantendorfer.at.

VII. RETENTION OF TITLE

The delivered goods remain our property until full payment is made.

VIII. SPECIAL PROVISIONS FOR CONSUMERS - RIGHT OF WITHDRAWAL

  1. For our Austrian customers who are consumers, the special provisions of the Consumer Protection Act (KSchG) apply:

Right of withdrawal:

Consumers can withdraw from a distance contract or a contract declaration made in a distance transaction without stating any reasons. The withdrawal period is seven working days, with Saturday not counting as a working day. The period begins with the receipt of the goods by the consumer. If the entrepreneurial duty to provide information according to § 5d para. 1 and 2 KSchG is not fulfilled, the withdrawal period is three months from the aforementioned date. If the entrepreneur fulfills the obligation to provide information within this 3-month period, the 7-day period starts running from the time of transmitting the information by the entrepreneur. The withdrawal does not require a specific form.

It is sufficient if the withdrawal is sent within the deadline.

It is to be addressed to:

Dantendorfer GmbH Getreidegasse 33 A-5020 Salzburg

Tel.: +43 1 512 596 526 Email: web@dantendorfer.at

Commercial Register Number: FN 62336 x of the LG Salzburg

Consequences of withdrawal:

In the case of effective withdrawal, the entrepreneur must reimburse the payments made by the consumer and compensate for any necessary and useful expenses incurred by the consumer for the goods. The consumer must return the received benefits and pay appropriate consideration for their use, including compensation for any reduction in value resulting from the use. The assumption of benefits by the consumer alone is not considered as a reduction in value. The consumer shall bear the costs of returning the goods. The return shipment is at our risk. Additionally, § 4 para. 2 and 3 KSchG provisions apply.

  1. For consumers from Germany:

Right of withdrawal:

You can withdraw your contractual declaration within 14 days without stating any reasons in writing (e.g., letter, fax, email) or - if the item is delivered before the deadline - also by returning the item. The period begins upon receipt of this instruction in text form, but not before the goods are received by the recipient (in case of recurring deliveries of similar goods, not before receipt of the first partial delivery), and not before we

DANTENDORFER GMBH

Terms of Service

At Dantendorfer, we encourage our customers to think carefully about their purchases in order to minimize returns and save resources. If you have any questions about the product or size issues, our trained customer service team is available at web@dantendorfer.at .

How can I exchange products?

exchange

For a quick and smooth exchange in the desired size, we recommend that you simply reorder the item. If the desired size or item is not available, our customer service will be happy to assist you and provide you with further information.

Please note that we cannot offer direct exchanges for orders outside the EU. We ask that you return the goods to us and order your desired item in a new order. It is important to note that we do not refund shipping costs in such cases. If you have any questions or concerns, please do not hesitate to contact us.

How can I return items?

Returns Register

1. Log in to your customer account, select the order and click on "Request return".

2. Select the items you wish to return and state the reason.

3. You will immediately receive an email with the return policy - please follow these instructions.

4. Include the invoice or a copy in your package.

5. Pack the items securely in their original packaging and send them back to us.

After receiving your return, the amount will be credited to your payment method as quickly as possible.
The return period is 14 days from receipt of the goods.

Please handle the goods carefully when trying them on. Please note that we reserve the right to refuse returns if the items are contaminated, the return period has been exceeded or the return has not been made correctly. Thank you for your understanding.