I. SCOPE
1. Dantendorfer GmbH operates an online shop at www.dantendorfer.at. The following general terms and conditions (hereinafter "GTC") apply to all orders placed via this website.
2. Any deviating general terms and conditions of the customer cannot be accepted. This only does not apply if we have expressly consented to their application in writing.
3. The following General Terms and Conditions apply regardless of whether the customer is a consumer or an entrepreneur.
II. IMPORTANT NOTES
1. The goods offered on the website are presented in the form of digital photographs. Deviations between the representation and reality may be due to technical reasons and do not constitute a defect in the ordered goods.
2. We would like to point out that the goods presented on our website may no longer be available or no longer available at the time the homepage is viewed. It is also possible that price changes have not yet been recorded on our homepage.
III. CONCLUSION OF CONTRACT
1. The presentation of the goods on our homepage does not constitute a binding offer. As part of your order, you place the selected products in the "shopping bag" or fill out the order form provided on our website. In the order form, you accept our general terms and conditions. Input errors in the order form can still be corrected before the order process is completed. Sending your order to us represents an offer to conclude a contract. The contract itself is concluded when our company accepts this offer.
2. The contract is accepted by sending an order confirmation to the email address you provided in the order form and receipt of this declaration in the email account assigned to the address or at the latest by delivery of the ordered goods. We are free to either accept offers to conclude a contract within 5 days of receipt of the offer or to reject them by sending a corresponding declaration. The order can also be accepted within 5 days by sending an order confirmation by post or directly by sending the ordered goods.
3. It may happen that a supplier does not deliver the goods you have ordered or that the goods you have ordered are no longer available. In such a case, we are entitled to withdraw from the contract. If we have to exercise this right of withdrawal, we will inform you immediately. If the purchase price has already been paid, we will immediately refund the amount.
If your details (email address, address, telephone number, etc.) change, you will inform us of this in a timely manner. If we have not been informed of the relevant changes, we can issue legally binding declarations at the address, email address, telephone number, etc. last provided to us. Furthermore, the delivery of the goods can be made to the address last known to us in a way that discharges the debt.
IV. PURCHASE PRICE
1. The purchase price for the ordered goods is the one stated on our website. The prices we quote include the VAT applicable in Austria, but exclude shipping costs, possible customs duties, etc.
2. Special offers are subject to change. There is no entitlement to a continuation of special offers. Special offers are valid while stocks last.
V. PAYMENT
1. Payment by credit card:
You enter your credit card details on our website. The data you enter is sent to the relevant credit card company in encrypted form. The technology we use guarantees the correctness and security of the transaction. The credit card account is debited when the goods are dispatched.
Our company has state-of-the-art security software. We use an encryption method that protects your credit card data against interception and manipulation during transmission. Unauthorized persons cannot therefore read your data when it is transmitted over the Internet.
We accept the following credit cards: Visa, Eurocard (Mastercard) and American Express. Please note that you will be responsible for any foreign bank charges.
Credits from returned goods will be refunded to the credit card provided.
2. Payment with PayPal:
We offer the possibility to pay via PayPal, for further information see www.paypal.com
VI. DELIVERY AND SHIPPING
1. We deliver the goods you have ordered within 5 working days. If partial deliveries are necessary for faster processing, this will of course not incur any additional costs.
2. Our goods are shipped via logoix.com . You can find more information at www.logoix.com . You can track the progress of your order or package via the homepage provided. The general terms and conditions of www.logoix.com also apply. These can be read at www.logoix.com .
3. The countries we deliver to can be found under Shipping. If your country of residence is not included in the list, please contact us in writing at shop@dantendorfer.at.
4. In general, we cannot deliver to a PO box address. Unless otherwise agreed, delivery will be made to the delivery address you specified when ordering.
5. The costs of shipping the goods are not included in the purchase price. Regarding shipping costs, please refer to the list under Shipping.
6. In addition to the purchase price, we charge the costs for door-to-door transport, insurance of the goods and any costs for accompanying documents. The import sales tax and any customs duties will be invoiced to you directly by logoix.com . Customs duties are collected separately by the customs office.
7. If you require a special type of shipping (e.g. express delivery), please contact us via the email address shop@dantendorfer.at.
VII. RESERVATION OF TITLE
The delivered goods remain our property until full payment has been made.
VIII. SPECIAL PROVISIONS FOR CONSUMERS - RIGHT OF WITHDRAWAL
1. For our Austrian customers who are consumers, the special provisions of the Consumer Protection Act (KSchG) apply:
Right of withdrawal:
Consumers can withdraw from a contract concluded at a distance or from a contractual declaration made at a distance without giving reasons. The withdrawal period is seven working days, with Saturday not counting as a working day. For goods, the period begins on the day they are received by the consumer. If the entrepreneur's information obligations according to Section 5d Paragraphs 1 and 2 of the Consumer Protection Act are not fulfilled, the withdrawal period is three months from the previously mentioned date. If the entrepreneur fulfills his information obligations within this three-month period, the period of 7 working days begins at the time the entrepreneur transmits the information. The withdrawal does not require any specific form.
It is sufficient if the declaration of withdrawal is sent within the deadline.
It should be addressed to:
Dantendorfer GmbH
Getreidegasse 33
A-5020 Salzburg
Tel.: +43 1 512 596 526
E-Mail: shop@dantendorfer.at
Company registration number: FN 62336 x of the LG Salzburg
Consequences of resignation:
In the event of an effective withdrawal, the entrepreneur must refund the payments made by the consumer and compensate the consumer for the necessary and useful expenditure on the item. The consumer must return the services received and pay the entrepreneur a reasonable fee for the use, including compensation for any associated reduction in the common value of the service; the acceptance of the services into the consumer's custody is not in itself to be regarded as a reduction in value. The consumer must bear the costs of returning the goods. The return is at our risk. The provisions of Section 4 Paragraphs 2 and 3 of the Consumer Protection Act also apply.
2. The following applies to consumers from Germany:
Right of withdrawal:
You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, email) or - if the item is given to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB and our obligations in accordance with § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the cancellation period, it is sufficient to send the cancellation or the item in good time. The cancellation must be sent to:
Dantendorfer GmbH
Getreidegasse 33
A-5020 Salzburg
Tel.: +43 1 512 596 526
E-Mail: web@dantendorfer.at
Company registration number: FN 62336 x of the LG Salzburg
Consequences of revocation:
In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return the service received to us in whole or in part or only in a deteriorated condition, you may have to pay us compensation for the loss in value. This does not apply to the surrender of items if the deterioration of the item is solely due to its inspection - as would have been possible for you in a shop, for example. In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if it were your own property and refraining from doing anything that impairs its value. Items that can be sent by parcel must be returned at our risk. You must bear the cost of returning the goods if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the item, you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you. Items that cannot be sent as a parcel will be picked up from you. Obligations to refund payments must be fulfilled within 30 days. For you, the period begins when you send your cancellation notice or the item, and for us when we receive it.
IX. WARRANTY AND COMPENSATION
1. Please note that the information, drawings, photos, illustrations, dimensions and performance data, etc. contained on our website, in our brochures, catalogues or price lists are not binding. We cannot guarantee the accuracy of this information. Please also note that the representations of goods contained on our website may differ from their actual appearance; this is particularly due to different screen, graphic and/or printer settings. We therefore cannot guarantee or accept liability that the products shown on our website are completely identical to their actual appearance.
2. If the delivered goods are defective, the warranty provisions of Austrian law apply. If the goods are defective, we are entitled to make improvements, in particular by delivering individual replacement parts. A price reduction or cancellation of the contract can be demanded if the repair or replacement is not possible, would involve disproportionate expenditure for us or if we do not comply with your request or do not comply with it within a reasonable period of time. The right to cancel the contract is excluded according to the statutory provisions if the defect is only minor.
3. The customer’s claims for damages only exist if they are based on intent or gross negligence; this does not apply to personal injuries.
4. Please note that data transfer via the Internet can be subject to certain disruptions due to the current state of technology. We cannot therefore accept any liability for our online shop being constantly or uninterruptedly available. If our website contains links to external websites, we cannot accept any liability for these. We are not responsible for the content of external websites. We can neither guarantee nor accept any liability for the accuracy of the information contained on an external website.
X. COPYRIGHT, RELATED RIGHTS
All logos, images, photos, etc. contained on our website were produced at great expense. They are our property. Any use requires our written consent or the conclusion of a license agreement. We may prosecute any improper use.
XI. MISCELLANEOUS
1. The contract language is German. We will correspond with you in German.
2. All concluded contracts are subject exclusively to Austrian law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
3. Should individual provisions of these General Terms and Conditions contradict mandatory legal provisions, the remaining provisions of the contract shall nevertheless remain valid.
4. All agreements, subsequent changes to the agreements, additions, collateral agreements, etc. must be in writing to be valid.
5. We save the contract text and will be happy to send you the order details and our terms and conditions by email. You can view the terms and conditions on our website at any time. For security reasons, your order details are no longer accessible via the Internet.
XII. CONTACT
Dantendorfer GmbH
Getreidegasse 33
5020 Salzburg
Tel.: +43 1 512 596 526
E-Mail: web@dantendorfer.at
Company registration number: FN 62336 x of the LG Salzburg
Authority according to ECG (E-Commerce Act): City Council of Salzburg
Member of the Salzburg Chamber of Commerce, professional group / branch:
State Committee for Trade in Fashion and Leisure Goods (Retail in Clothing and Textiles; Retail in Haberdashery)
State Committee for Mail Order, Internet and General Trade (Mail Order)