Duty to inform according to § 5 E-Commerce Act, § 14 Austrian Commercial Code, § 63 Austrian Trade Act, and disclosure obligation according to § 25 Media Act.

Dantendorfer GmbH
Getreidegasse 33
5020 Salzburg
Austria

Purpose of the company: Retail of fashion and leisure articles
VAT-ID: ATU68112838
Company registration number: 62336x
Register Court: Landesgericht Salzburg
Company Headquarter: 5020 Salzburg, Getreidegasse 33

Phone number: 0662 843261
Fax number: 0662 843261-79
E-mail: web@dantendorfer.at

Stores:


Dantendorfer

Getreidegasse 33, 38

5020 Salzburg

Dantendorfer
Weihburggasse 9

1010 Wien

Dantendorfer
Promenade 5, 14, 17

4020 Linz

Dantendorfer
Kiebachgasse 15
6020 Innsbruck

Dantendorfer
Neutorstraße 10

5020 Salzburg


Member of WKO Salzburg
Austrian Trade Act: https://www.ris.bka.gv.at
Supervisory authority/trade authority: Magistrate of the city Salzburg

GISA number: 17608961
Managing director: Peter Le Roy Dantendorfer

Editorial policy:
Internet presence for the purpose to sell fashion and leisure articles.

EU dispute resolution:
Information on online settlement of disputes: Consumers can lodge complaints with the EU Online Dispute Settlement Platform: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
You can also send any complaints to the e-mail address mentioned above.

Liability for the contents of this website:
We are constantly developing the contents of this website and endeavor to provide correct and up-to-date information. Unfortunately, we cannot assume any liability for the correctness of all contents on this website, especially for those provided by third parties. Please contact us immediately, if you notice any problematic or illegal content. Please find our contact information in the imprint.

Liability for links on this website:
Our website contains links to other websites. We are not responsible for the content on these websites. Please contact us immediately, if you notice any problematic or illegal content. Please find our contact information in the imprint.

Copyright notice:
All contents of this website (pictures, photos, texts, videos) are subject to copyright. If necessary, we will pursue the unauthorized use of parts of the content of our site legally.

DANTENDORFER GMBH

Terms of Service

At Dantendorfer, we encourage our customers to think carefully about their purchases in order to minimize returns and save resources. If you have any questions about the product or size issues, our trained customer service team is available at web@dantendorfer.at .

How can I exchange products?

exchange

For a quick and smooth exchange in the desired size, we recommend that you simply reorder the item. If the desired size or item is not available, our customer service will be happy to assist you and provide you with further information.

Please note that we cannot offer direct exchanges for orders outside the EU. We ask that you return the goods to us and order your desired item in a new order. It is important to note that we do not refund shipping costs in such cases. If you have any questions or concerns, please do not hesitate to contact us.

How can I return items?

Returns Register

1. Log in to your customer account, select the order and click on "Request return".

2. Select the items you wish to return and state the reason.

3. You will immediately receive an email with the return policy - please follow these instructions.

4. Include the invoice or a copy in your package.

5. Pack the items securely in their original packaging and send them back to us.

After receiving your return, the amount will be credited to your payment method as quickly as possible.
The return period is 14 days from receipt of the goods.

Please handle the goods carefully when trying them on. Please note that we reserve the right to refuse returns if the items are contaminated, the return period has been exceeded or the return has not been made correctly. Thank you for your understanding.